Bluewater Heater - Privacy Policy

PRIVACY POLICY

This is Bluewater Heater (hereinafter referred as “BLUEWATER”) and its affiliates’ privacy policy. Affilates of BLUEWATER include Hi-Watt Inc. and Network Integrators of Canada Inc. This document describes BLUEWATER’s policies for the collection, use and disclosure of personal information by it and its affiliates. Provision of personal information to us will be considered implied consent for the purposes and uses identified herein.

GATHERING & USE OF INFORMATION
1. We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis.
2. In order to participate in some activities, you might be asked to provide some personally identifiable information. This could include the following:
Signing up for email lists, Cyberactions, including online requests for information, email, fax and letter writing campaigns.
3. BLUEWATER will not willfully disclose your personal information collected from this website to any third party. We may include information in our email communications from other organizations we are working with.

TRACKING & USE OF COOKIES
Currently, we are using a cookie to remember visitors language preferences. We are not using cookies to track individual users. In the future, we will be using cookies for the purpose of creating more detailed statistics on how our site is used, without tracking or identifying individual users.
BLUEWATER has a comprehensive privacy policy governing all personal information collected by the organization. This policy conforms to PIPEDA (The Personal Information Protection and Electronic Documents Act) guidelines. http://www.privcom.gc.ca/legislation/02_06_01_e.asp

INFORMATION WE COLLECT
BLUEWATER and affiliates collect information by various methods including information it collects directly from its clients, their end-use customers and, when appropriate, employees of its clients or affiliates. The types of personal information collected from its clients, their end-user customers and vendors includes name, service location, contact information (address, phone numbers, etc.), identification information, consumption information, banking information for payment arrangements and special needs information. The types of personal information collected from its client’s/affiliate’s employees include name, address, and contact information (including contacts in event of emergency). As required by law (i.e. investigation or enforcement of law) and/or by applicable Privacy legislation.

SECURITY
Personal information is stored in a combination of paper and electronic files. They are protected by security appropriate to the nature of the information. ACCESSING INFORMATION Individuals may review their personal information contained in BLUEWATER's companies by contacting BLUEWATER’s Privacy Officer (see below). If an individual believes any of their personal information collected by BLUEWATER is inaccurate, appropriate corrections will be made upon verification.

GENERAL
From time to time, the BLUEWATER companies may change this policy. If a change implemented materially modifies how they use or disclose personal information in its custody notification will be provided. Other collection, use and disclosure of personal information may be made outside of the terms of this policy to the extent provided for by any applicable privacy or other legislation at the time. BLUEWATER may disclose personal information to another entity purchasing the assets of any of the BLUEWATER companies, provided that entity abides by similar privacy policies.*

Our Privacy Policy is based on the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA-Q830-96).

Protecting Personal Information
A. Purpose: BLUEWATER recognizes the right of an individual to the protection of their personal information and the need for information management practices that adhere to national standards. We will ensure that our policies and operational guidelines, directed by the principles of the CSA Code govern the management of personal information of our members, customers, partners, staff and volunteers.
B. Scope: This policy will be applied to all personal information collected, used or disclosed, about an identifiable individual during the course of commercial activities. We will ensure that any third parties that have been approved, designated or contracted to act on our behalf are aware of and in compliance with the principles set forth in our Privacy Policy.
C. Definitions
i) Personal Information – Information that can be used to identify, distinguish or contact a specific individual; including opinions, beliefs, financial information, birth date and other identifying data but does not include the name, title or business address or telephone number of an employee of an organization.
ii) Commercial Activity - Any particular transaction, act or conduct or any regular course of conduct that is of a commercial character.
iii) Consent – Voluntary agreement with what is being done or proposed. Consent can be either express or implied. Express consent is given explicitly, either orally or in writing. Express consent is unequivocal and does not require any inference on the part of the organization seeking consent. Implied consent arises where consent may reasonably be inferred from the action or inaction of the individual.
D. The Privacy Principles: To guide us in protecting your privacy, BLUEWATER follows these 10 principles which are based on those created by the CSA and rooted in the Personal Information and Electronic Documents Act.
1) Accountability – We recognize our responsibility for all personal information under our control.
In order to ensure compliance of this Privacy Code, we have designated a Chief Privacy Officer responsible for the implementation of policies and procedures, and adherence to the following principles. We will also include a privacy protection clause in contracts with any third parties we deal with.
2) Identifying Purposes – BLUEWATER and those designated or contracted to act for or on our behalf, shall identify the purposes for which personal information is collected at or before the time the information is collected.
We will clearly define the purpose or purposes intended for personal data before we collect the information and we will make it available at the time of collection. Any personal information in our possession will only be used for the original purpose for which it was collected. Any secondary or optional uses of information by BLUEWATER will be identified and individuals will be provided with an opportunity to reject or accept such uses.
3) Consent – We must have your knowledge and consent for the collection, use, or disclosure of your personal information
We will provide a clear explanation of the intended uses of your personal information. We also recognize your right to prevent your personal information from being provided to other organizations on a reciprocal basis for the purpose of fundraising. Hence, we will not disclose any personal information without providing an opportunity for our supporters to opt-out. BLUEWATER recognizes that individuals have the right to withdraw consent to personal information use at any time. We will provide our supporters with an opportunity to opt-out of name exchanges annually.
4) Limiting Collection – The collection of personal information shall be limited to the purposes we have identified to you.
We will not collect personal information in an indiscriminate manner, nor will we collect information from other individuals associated with you such as family members or friends without your consent and knowledge, and only in situations that are deemed to be most compelling.
5) Limiting Use, Disclosure and Retention – We will only use or disclose your personal information with your consent (or as required by law) for the purposes for which it was collected.
We will ensure that consent for personal information use is applied only to purposes agreed to initially by the individual. BLUEWATER will only keep your information as long as needed for its identified purposes.
6) Accuracy – We will keep your personal information accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
We will provide our supporters the opportunity to update or correct their personal information, which is outdated or inaccurate.
7) Safeguards – We will protect your personal information by security safeguards appropriate to the sensitivity of information.
BLUEWATER shall take all reasonable means necessary to ensure that all personal information under its care is protected against loss or theft, unauthorized access, disclosure, copying, use or modification. This includes but is not limited to physical, organizational and technological means.
8) Openness – We will make specific, understandable information readily available to your about our policies and practices relating to the management of your personal information.
We will ensure that our policies and procedures regarding your personal information are simple, clear and easily accessible in a variety of forms including electronically and in print.
9) Individual Access – Upon request, we will give you access to the existence, use, and disclosure of your personal information. You are entitled to question the accuracy and completeness of the information and have it amended as appropriate.
We will respond to your requests for access in a timely fashion. If, in certain circumstances, we are not able to provide certain information, we will provide you with a written explanation outlining the reasons.
10) Challenging Compliance – You have the right to question the Privacy Officer about our compliance with the above principles.
We will make every effort to respond openly to inquiries or complaints regarding our management, collection and disclosure of personal information. We will ensure that every complaint is investigated and that the appropriate actions required to rectify the situation is taken.

CONTACT INFORMATION/ACCESS REQUESTS
For general privacy information, please contact the “Privacy Officer” by e-mail at info@bluewaterheater.com or by telephone at 519-682-9111. Access requests must be made in writing addressed to:

Privacy Officer Bluewater Heater
19205 Blue Water Ave. R.R. #5
Tilbury, Ontario, Canada
N0P 2L0

or by e-mail: info@bluewaterheater.com

Phone: 519-727-0900	Fax: 519-727-0911
Bluewater Heater 1132 West Belle River Road R.R. #1 South Woodslee, Ontario, Canada N0R 1V0